Remote server management via IPMI/XCC

Introduction

IPMI (Intelligent Platform Management Interface) / XCC (XClarity Controller – Lenovo platforms) is a hardware management interface that allows access to the server regardless of the operating system.

This makes it possible to:

  • remote login to the server console (KVM),

  • restart and power management,

  • installation of the operating system,

  • troubleshooting issues (e.g. when SSH/RDP isn’t working).

Required access details

To log in to IPMI/XCC, you will need:

  • IP address of the IPMI/XCC interface

  • username (e.g. ADMIN / root – depending on the configuration)

  • password

This information is available in the customer portal by expanding the ACTIONS menu and then selecting the Manage IPMI option. To view your login details, select the SHARE option.

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Logowanie do interfejsu IPMI / XCC

Steps:

  1. Open your web browser

  2. Type or paste the IPMI interface address copied from the Customer Zone:

  3. Accept the certificate warning (if it appears)

  4. Enter your username and password

  5. Click ‘Log in’

XCC interface (Lenovo)

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Once you have logged in to XCC, the following are available, amongst other things:

Main sections:

  • Dashboard – server status (CPU, RAM, temperature)

  • Remote Control / Console (KVM) – access to the server screen

  • Power – switch on, switch off, restart

  • Storage / Hardware** – hardware components**

  • Logs – system and hardware logs

IPMI console

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Starting the console (KVM)

A KVM console allows you to work with a server as if you were physically sitting in front of it.

Steps:

  1. Go to the section:

    1. Remote Control or Remote Console

  2. Click:

    1. ‘Launch Console’ / ‘Start Remote Control’

  3. A new window will open showing a screenshot of the server

Power management operations

From the IPMI/XCC interface, you can:

  • Power On – switching on the server

  • Power Off – switching off

  • Reboot – restart

  • Hard Reset – forced restart

⚠️ Please note: ‘Hard Reset’ operations may result in the loss of data not saved to the system.

The most common usage scenarios

IPMI/XCC is particularly useful when:

  • The server is not responding via SSH/RDP

  • A system restart is required

  • It is necessary to reinstall the operating system

  • there are hardware issues

Common problems and solutions

No access to IPMI

  • check that the IP address is correct

  • Make sure that access to the management network is permitted

Login problem

  • Check that your username and password are correct

  • please note the use of capital letters

The KVM console won’t start

  • Check your browser’s pop-up blockers

  • Try a different browser (Chrome/Edge)

  • clear the cache

Safety recommendations

  • Change the default password after logging in for the first time

  • Restrict IPMI access to trusted IP addresses only (VPN / firewall)

  • Do not grant access to third parties

  • monitor access logs

Support

If you encounter any problems:

  • Contact Atman’s Customer Service Department

  • Prepare:

    • Service merchant ID (you can find this in the Customer Area)

    • description of the problem

    • time of occurrence